Your Local Care

FAQ's

Frequently Asked Questions (FAQs)

What is the NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian government program that provides funding and support to individuals with a disability. It aims to help participants achieve their goals, improve independence, and enhance their quality of life.

To be eligible for the NDIS, you must:

  • Be under 65 years of age
  • Have a permanent and significant disability
  • Be an Australian citizen, permanent resident, or hold a Protected Special Category Visa
  • Live in an area where the NDIS is available

You can apply for the NDIS by:

  • Calling the NDIS on 1800 800 110
  • Completing an Access Request Form on the NDIS website
  • Visiting a local NDIS office for assistance

NDIS funding covers a range of supports, including:

  • Personal care and daily living assistance
  • Therapy services (physiotherapy, occupational therapy, speech therapy)
  • Assistive technology (wheelchairs, communication devices)
  • Community participation and social activities
  • Supported independent living and home modifications

Your NDIS funding is based on your individual needs and goals. The funding is allocated into different support categories, such as:

  • Core Supports (everyday activities and assistance)
  • Capacity Building Supports (developing skills and independence)
  • Capital Supports (assistive technology and home modifications)

Your Local Care provides a range of services to help NDIS participants, including:

  • Personal care and daily support
  • Community access and participation programs
  • Therapy and allied health services
  • Assistance with household tasks
  • Support coordination to manage your NDIS plan

Yes, you can change your NDIS provider if you are not satisfied with your current support. Your Local Care can assist with a smooth transition to ensure you continue receiving the services you need.

NDIS funds can be managed in three ways:

  • NDIA-managed: The NDIS directly pays registered providers on your behalf.
  • Plan-managed: A registered plan manager handles payments and administration for you.
  • Self-managed: You manage your own funds, including payments and record-keeping.

Your Local Care supports participants with all funding types.

Your NDIS plan is reviewed annually or as needed. If your circumstances change, you can request a plan review by contacting the NDIS or discussing it with your support coordinator.

If your needs have changed, you can request a plan reassessment. Your Local Care can help gather supporting evidence from therapists or medical professionals to support your request.

Yes, if your plan includes transport funding, it can be used for travel to community activities, work, or therapy sessions. Your Local Care can assist with transport services if included in your plan.

Unused NDIS funds do not roll over to the next plan. It’s important to utilize your budget effectively. Your Local Care can help you plan and maximize your funding.

  • Core supports cover every day needs like personal care, household tasks, and community participation.
  • Capacity-building supports focus on developing skills, such as employment training, therapy, and social development.

Yes, we offer support for children and young adults under the NDIS, including early intervention therapies, social activities, and skill-building programs.

Yes, we offer support for children and young adults under the NDIS, including early intervention therapies, social activities, and skill-building programs.

If you have feedback or a complaint, you can:

  • Speak directly with Your Local Care
  • Contact the NDIS Quality and Safeguards Commission at 1800 035 544
    We value your feedback and work to improve our services continuously

If you have feedback or a complaint, you can:

  • Speak directly with Your Local Care
  • Contact the NDIS Quality and Safeguards Commission at 1800 035 544
    We value your feedback and work to improve our services continuously

Yes! The NDIS supports participants in achieving their employment and education goals. You can receive funding for workplace assistance, training, and skill development.

Your Local Care is happy to assist you with any NDIS-related questions. Contact us